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Said the STOMPer:
"On July 12, my niece and her mother were walking around the electronics store in Lucky Plaza to look for electronic gaming console.
"They chose a decent looking shop, well furnished and displays of game consoles and games were neatly placed."
The STOMPer said his niece and her mother agreed to pay about $300 for the console, including accessories.
He said the sales assistant later took the unopened PSP box away and when he came back with the 'modified' PSP and added miscellaneous charges.
The STOMPer said his niece was not informed that any modification was to be done and that the shop did not get her consent to do so.
He said:
"The sales assistant had taken the PSP away from the shop to a 'technician' he claimed had downloaded software known to be able to download games and a PSP version changer.
"He claimed that it is compulsory to install this license from SONY and a software to play downloaded games.
"He did the software update without my niece’s consent."
The STOMPer said the costs were as follows:
PSP Set $290
MMC 8GB $98
Screen Protector $29
PSP 6 in 1 kit $69
Total: $486
Cost of modification: $2114
The STOMPer added:
"Initially the total price was $3400 and they made a mistake writing $3550 on the GST 7% column which goes to show a very obvious mathematical error.
"After some negotiation the sales assistant gave a discount to $2600.
"My niece was very shocked at the price because she bought her Playstation 3 at some $700, playstation 3 is a bigger console for use with the television.
"She wanted to cancel the order as she did not expect the price to be exorbitant but the sales assistant mentioned that once the software has been installed, workman cost and product cost has been incurred and they will have to pay $2000+ even if they do not want the console.
"Given no choice, she signed the credit card and paid $2600 in total."
Courtesy from Hardwarezone forum
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